The app provides turn-by-turn navigation guiding users to their destinations and offers helpful, context-aware AR content along the way at just the right time and location.
Resonai, an Israeli artificial intelligence (AI) and computer vision company, has released a mobile application intended to provide digital “concierge services” to visitors of retail outlets and commercial buildings.
Built on Vera, Resonai’s enterprise platform that transforms any physical space into an intelligent digital environment, Vera Concierge provides personalised assistance, indoor navigation, and context-aware information through an augmented reality (AR) interface.
Contactless information
According to Resonai, building tenants and visitors can use Vera Concierge to check in or register upon their arrival, and get personalised, contactless information. The app provides turn-by-turn navigation guiding users to their destinations and offers helpful, context-aware AR content along the way at just the right time and location.
“Vera enables us to merge the digital and physical worlds so that devices a
nd people operate seamlessly, and we can create exciting new experiences for consumers and business,” said Emil Alon, CEO and founder of Resonai.
“Vera Concierge is a perfect example of the type of application that not only engages end users but also delivers real value to building owners and facilities managers. Once we transform physical spaces into intelligent digital environments, the number of applications we can create is practically limitless.”
In a retail environment, for example, the app can provide consumers with important product information, deliver engaging, AR-based brand experiences, or simply point out where the restrooms and other facilities are located.
The app provides real-time analytics on traffic flows, user behaviours, product interactions, and other valuable data as consumers move through a store or shopping mall, enabling managers to integrate bricks-and-mortar data with ecommerce data to map the complete buyer journey.
Vera also delivers new monetisation opportunities for building owners by creating new digital real estate that can be monetised through promotions, sponsorships and branding opportunities, said Resonai.
Goldbeck Construction has already partnered with Resonai to implement the digital concierge. “Goldbeck is committed to delivering the buildings of the future, and that begins with taking a very human-centric approach to technology and the next generation of smart commercial buildings,” added Johannes Hengelage, innovation manager operation and maintenance at Goldbeck Construction.
“Vera gives us the ability to digitise our buildings and roll out innovative applications such as Vera Concierge, Vera Maintenance Manager and others that not only deliver better work environments and experiences for tenants and visitors but also improve workflows and operational efficiencies for our facilities managers.”
Vera is a SaaS service that is managed by Vera Control, a desktop application that provides building administrators with a single place to manage all building operations. Vera Control provides administrators with remote management capabilities for one building or a full portfolio.